By subscribing to Multi-Diag 360°, make the most of a comprehensive range of services included in your subscription.
Join the user community and make the most of numerous online services: begin with ease, use advanced functions, receive the latest software updates, consult online help sections, etc...
(Internet connection required).
Telephone assistance (multi-language, freephone number).
Request assistance by e-mail directly from Multi-Diag 360°.
Remote support for your tool.
Support handles questions related to your Diagnostic tool:
- Software:activation, installation assistance, use, configuration, diagnostic, fault code interpretation, etc.
- Equipment:(after-sales service, exchange, accessories etc.).
Hotline & vehicule repair
This support (optional) deals with assistance requests related to the repair or breakdown of the vehicle.
The 3-year guarantee is included for Mobile 3 and XG Master* as well as for the Communication Interface sold as part of these offers. With the Access offer, the communication interface is guaranteed for 1 year.
*For XG Master, order received before 31/12/2017
Standard exchange in 48 hours
In the event of failure, your equipment is exchanged and replaced on site in 48 hours.